Customer Care Executive

Year    Kottakkal, KL, IN, India

Job Description

Customer Support:



Respond to customer inquiries via phone& chat Provide accurate information about products, services & orders. Resolve customer issues, complaints, or requests, ensuring customer satisfaction. Follow up with customers to ensure issues are fully resolved

Vendor Support:



Act as the main point of contact for vendors regarding orders, deliveries, and service issues. Coordinate with vendors to ensure timely delivery and quality assurance of services. Address vendor concerns and resolve operational issues promptly.

Collaboration & Reporting:



Identify recurring issues or gaps and suggest process improvements.
Job Type: Full-time

Pay: From ?15,000.00 per month

Shift:

Day shift
Education:

Bachelor's (Required)
Work Location: In person

Beware of fraud agents! do not pay money to get a job

MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Job Detail

  • Job Id
    JD3654459
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kottakkal, KL, IN, India
  • Education
    Not mentioned
  • Experience
    Year