Customer Care Executive
Year Kolkata, West Bengal, India
Job Description
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Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Opening for Customer care Executive Qualification - Minimum Class 12th Pass. Location - Kolkata Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team. Conducting quality assurance surveys with customers and providing feedback to the staff. Possessing excellent product knowledge to enhance customer support. Maintaining a pleasant working environment for your team. Job Type: Full-time Pay: 12,000.00 - 15,900.00 per month Education:
- Higher Secondary(12th Pass) (Preferred)
- total work: 1 year (Preferred)
- Customer service: 1 year (Preferred)
- English (Preferred)
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Job Detail
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Job IdJD3292130
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKolkata, West Bengal, India
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EducationNot mentioned
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ExperienceYear