Customer Care Executive
Job Description
Job Title: Customer Care Executive
Location : Okkal, Ernakulam
Experience : Minimum 6 months
Salary : ?12,000 per month
Responsibilities:
• Handle customer queries and resolve complaints efficiently via phone, email, or in-person.
• Provide detailed product or service information to customers.
• Follow up with customers to ensure satisfaction.
• Maintain accurate records of customer interactions and transactions.
• Assist in processing orders, forms, applications, and requests.
• Collaborate with other departments to address customer concerns.
Requirements:
• Minimum 6 months of experience in customer service or a related role.
• Strong communication skills (both verbal and written).
• Good problem-solving abilities and a positive attitude.
• Ability to multitask and handle high-pressure situations.
• Basic knowledge of computer applications.
Job Type: Full-time
Pay: From ?12,000.00 per month
Schedule:
• Day shift
Education:
• Higher Secondary(12th Pass) (Preferred)
Experience:
• Technical support: 1 year (Preferred)
• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)
Language:
• Hindi (Preferred)
• English (Preferred)
Work Location: In person
Speak with the employer
+91 8281865244
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Job Detail
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Job IdJD3505310
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKL, IN, India
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EducationNot mentioned
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ExperienceYear