Customer Care Executive
Job Description
Job description
Primary Job Responsibility:
Understands the various computer screens and how to utilize them effectively
Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff
Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance
Adheres to all company and specific Contact Center policies and procedures
Completes any work as assigned by Management
Eligibility:
6 months BPO or Travel experience
Bachelor's Degree or Undergraduate
Excellent Written and spoken communication, business technical writing
Computer Skills ability/experience using computer applications
Willing to work in a contact center environment with 24/7 rotational shifts (including night shifts)
Open to work in a blended environment (Voice & Chat/Email)
Job Type: Full-time
Pay: ?11,338.09 - ?27,988.88 per month
Schedule:
• Rotational shift
Supplemental Pay:
• Overtime pay
• Shift allowance
Education:
• Higher Secondary(12th Pass) (Preferred)
Experience:
• Customer Support: 1 year (Preferred)
• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)
Language:
• Hindi (Preferred)
• English (Preferred)
Work Location: In person
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD3568297
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Contract
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationKA, IN, India
-
EducationNot mentioned
-
ExperienceYear