Position: Customer care executive
Experience required: 6 months -3 years in customer care only or any BPO voice process.
Language required: Bengali + English
Salary: 23,000 k to 26,666 k.
6 • Days working and 1 rotational week off.•
Job location: Work from office ( Electronic city, Bangalore).
Qualification: 12th ,undergraduates, graduate, pg.
For females : Day shift
For males : Night + Day
Roles & Responsibilities:
1. Maintaining a positive, empathetic, and professional attitude toward customers at all times.
2. Responding promptly to customer inquiries.
3.Communicating with customers through various channels.
4.Acknowledging and resolving customer complaints.
5.Knowing our products inside and out so that you can answer questions.
6.Processing orders, forms, applications, and requests.
7.keeping records of customer interactions, transactions, comments, and complaints.
8..Communicating and coordinating with colleagues as necessary.
Send me your resume on whatsApp 8279495712
Job Types: Full-time, Permanent
Pay: ?23,000.00 - ?26,666.00 per month
Benefits:
• Health insurance
• Provident Fund
Schedule:
• Day shift
• Morning shift
• Night shift
Supplemental Pay:
• Performance bonus
• Yearly bonus
Experience:
• Customer support: 1 year (Required)
Language:
• Bengali (Required)
Work Location: In person
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