Customer Care Executive
Job Description
Customer Care Executive
A customer care executive for a restaurant is responsible for addressing customer queries, resolving issues, and ensuring a high level of customer satisfaction. They also communicate the company's service expectations and maintain positive relationships with customers.
Some skills and responsibilities of a customer care executive include:
Responding to customer queries : Answering phones and responding to customer queries
Handling customer complaints : Responding efficiently and accurately to customer complaints
Building relationships : Building strong relationships with customers by understanding them
Communicating : Communicating in English, Kannada and Hindi
Working hours :- 11 AM to 9 PM
Some examples of good customer service in a restaurant include:
• Greeting customers with a smile
• Being flexible
• Being prompt and attentive
• Knowing the restaurant's products
• Checking on customers often
• Being proactive
• Handling challenges immediately
• Making the experience personal
• Asking for customer feedback
Job Types: Full-time, Permanent
Pay: ?12,000.00 - ?18,000.00 per month
Schedule:
• Day shift
Education:
• Secondary(10th Pass) (Preferred)
Experience:
• Technical support: 1 year (Preferred)
• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)
Language:
• Hindi (Preferred)
• English (Preferred)
Work Location: In person
Application Deadline: 20/10/2024
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Job Detail
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Job IdJD3470183
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKA, IN, India
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EducationNot mentioned
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ExperienceYear