Customer Care Executive

Year    KA, IN, India

Job Description

• Customer Care Executive
• Based out of Bangalore Office
• Handle customer queries
• Track and update order shipment status from warehouse to customers
• Redirect relevant queries and information to stores
• Escalate the queries to next level managers to be sorted within stipulated time period
• Gather and share information within the system
• Assist customers in order placement and tracking
• Proficiency in English is a must
• Knowledge on basic systems is required

Job Type: Full-time

Pay: ?15,000.00 - ?20,000.00 per month

Benefits:

• Health insurance
• Leave encashment
• Provident Fund

Schedule:

• Day shift
• Monday to Friday
• Weekend availability

Supplemental Pay:

• Performance bonus

Education:

• Bachelor's (Required)

Experience:

• total work: 1 year (Required)
• Customer service: 1 year (Required)

Language:

• English (Required)
• Hindi (Preferred)

Work Location: In person

Expected Start Date: 21/10/2024

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Job Detail

  • Job Id
    JD3469758
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    KA, IN, India
  • Education
    Not mentioned
  • Experience
    Year