Customer Care Executive
Year K. R. Puram, Bengaluru, Karnataka, India
Job Description
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Job title: CUSTOMER CARE EXECUTIVES for Voice & Sales processShift timings: Day shiftWork type: On siteLanguage: English, HindiQualification: 12th pass (Graduation is a plus)Age: 18 - 30 yearsRoles and Responsibilities:
- Take prospects from initial contact phase to qualified phase over the phone.
- Present product solutions virtually.
- Generate revenue by counselling prospects and converting them to sales.
- Meet and exceed pipeline contribution goals.
- Respond quickly to assigned leads.
- Willingness to be measured by weekly and monthly metrics.
- Use and become an expert on the Customer Relationship Management
- Work from Office Only.
- Versant 4 to 6 for Voice.
- Should have excellent communication skills in English & Hindi.
- Shift Timings:
- 6 Days working
- No Fixed Off, Ability and willingness to learn.
- Courteous with strong customer service orientation.
- Good listening and responding skills.
- Should be willing to take up challenges and go the extra mile to perform work responsibilities.
- Should have great interpersonal skills and the ability to perform under pressure.
- Day shift
- Performance bonus
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Job Detail
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Job IdJD3345869
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationK. R. Puram, Bengaluru, Karnataka, India
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EducationNot mentioned
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ExperienceYear