Conducting customer satisfaction surveys to understand what areas of the company's services need improvements
Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution
Curating streamlined email and social media communication mediums for offers, updates and much more
Dealing with customer issues and churning out an easy-to-follow solution
Managing payment and delivery of customer orders
Job Type: Full-time
Pay: ?9,684.67 - ?18,663.99 per month
Benefits:
Provident Fund
Schedule:
Day shift
Language:
Hindi (Preferred)
English (Required)
Work Location: In person
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