Customer Care Executive
Year Gurugram, Haryana, India
Job Description
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Job Title: Fintech Customer Service RepresentativeJob Type: Full-time:We are seeking dedicated individuals to join our team as Fintech Customer Service Representatives for the Fintech process. As part of this role, you will be responsible for providing exceptional customer service to our clients in the fintech sector.Key Responsibilities:\xc2\xb7 Responding to customer inquiries and resolving issues promptly and efficiently.\xc2\xb7 Assisting customers with transactions and account-related queries.\xc2\xb7 Providing technical support for fintech platforms and applications.\xc2\xb7 Ensuring customer satisfaction through effective communication and problem-solving.\xc2\xb7 Adhering to company policies and procedures while delivering high-quality service.Requirements:\xc2\xb7 Excellent communication skills in both English and Hindi, with no Mother Tongue Influence (MTI) or Regional Tongue Influence (RTI), and no grammatical or pronunciation errors.\xc2\xb7 Graduation from any field.\xc2\xb7 Proficiency in Hindi writing skills.\xc2\xb7 Versant 5-6 Certification preferred.\xc2\xb7 Both freshers and experienced candidates are welcome to apply.\xc2\xb7 Salary range: upto 30,000 CTC, based on experience.\xc2\xb7 Willingness to work 24/7 rotational shifts. Day shifts available for females till 9pm, rotational shifts for males.Job Types: Full-time, Permanent, FresherPay: \xe2\x82\xb925,000.00 - \xe2\x82\xb931,838.22 per monthSchedule:
- Day shift
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Job Detail
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Job IdJD3333942
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationGurugram, Haryana, India
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EducationNot mentioned
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ExperienceYear