Customer Care Executive

Year    Gurgaon, Haryana, India

Job Description


Company OverviewRealty Smartz is the fastest-growing online real estate platform dedicated to providing innovative solutions for customers, partners, property seekers, and investors in the dynamic real estate industry. With a leadership team well-versed in the real estate landscape, we focus on delivering value-driven services with the motto \'Committed To Deliver Excellence\'. Realty Smartz Pvt Ltd has 51-200 employees and is based in Gurugram, Haryana, specializing in Real Estate.Job OverviewCustomer Care Executive at Realty Smartz Pvt Ltd, offering path-breaking innovations in the real estate industry. Full-Time role based in Gurgaon for Fresher with less than 1 year of experience.Qualifications and Skills

  • Excellent communication skills
  • Empathy
  • Problem-solving
  • Patience
  • Active listening
  • Conflict resolution
  • Time management
  • Adaptability
Roles and Responsibilities
  • Respond to customer inquiries via phone, email, and online chat
  • Resolve customer complaints and ensure customer satisfaction
  • Provide information about products and services
  • Manage customer accounts and maintain records
  • Collaborate with internal teams to address customer needs

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Job Detail

  • Job Id
    JD3327367
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Gurgaon, Haryana, India
  • Education
    Not mentioned
  • Experience
    Year