Customer Care Executive
Job Description
• Handle customer inquiries via email, phone, and live chat, resolving issues promptly and professionally.
• Assist customers with product information, order placement, tracking, returns, and exchanges.
• Address customer complaints and escalate unresolved issues to relevant departments.
• Maintain a positive and empathetic attitude toward customers to build trust and loyalty.
• Update customer records and prepare reports on recurring issues to improve service quality.
• Collaborate with internal teams like logistics, operations, and product management to resolve customer concerns.
Job Types: Full-time, Permanent
Pay: ?12,000.00 - ?20,000.00 per month
Schedule:
• Day shift
• Fixed shift
Supplemental Pay:
• Overtime pay
• Performance bonus
Education:
• Higher Secondary(12th Pass) (Preferred)
Work Location: In person
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Job Detail
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Job IdJD3566476
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationGJ, IN, India
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EducationNot mentioned
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ExperienceYear