Job Description

Open Position: Customer care advisor

Job Role:

As a Customer Support Representative, you will be responsible for managing all customer interactions across channels. Provide accurate and complete information to customers using the right tools and methods.

:
? Provide superior Customer Experience on Chat/Email/Call.
? Provide accurate, valid, and complete information by using the right methods/tools
? Maintaining a positive, empathetic, and professional attitude toward customers at all times
? Collaborate with team members, and customer service teams to ensure a superior customer experience.
? Follow the company's communication procedures, policies, and guidelines at all times
? Deliver excellent results measured by customer satisfaction, effectiveness, efficiency, and quality.

Minimum Qualifications & Requirements:

Excellent communication is required.
Graduation is required
Freshers are also considered

Salary: INR (Per month
19,000 CTC

Working mode: Work from office

Job Types: Full-time, Permanent, Fresher

Pay: ?15,000.00 - ?19,000.00 per month

Benefits:

• Provident Fund

Schedule:

• Rotational shift

Supplemental Pay:

• Overtime pay

Ability to commute/relocate:

• Vadodara, Gujarat: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor's (Preferred)

Experience:

• Technical support: 1 year (Required)
• total work: 1 year (Required)
• Customer service: 1 year (Required)

Language:

• English (Preferred)

Work Location: In person