Customer Care Executive
Job Description
Job Title: Customer Relation Executive
Key Responsibilities:
Serve as the primary point of contact for customers, addressing inquiries related to EVIndia's products and services.
Handle customer complaints and resolve them efficiently, ensuring high levels of satisfaction.
Assist customers in understanding financing options for EV vehicles.
Build long-term relationships with customers to encourage repeat business and customer loyalty.
Coordinate with internal teams to ensure seamless customer service.
Collect and analyze customer feedback to improve service quality.
Maintain and update customer records and documentation
Qualifications: Educational Qualification: Minimum 12th pass.
Experience: 1-2 years of experience in customer relations
Salary :- ?20,000 - ?22,000 per month
Language Proficiency:- Telugu, Malayalam, Kannada, or Tamil
Location :-Nvarangapura ,Ahemdabad
Job Type: Full-time
Pay: ?20,000.00 - ?25,000.00 per month
Schedule:
• Day shift
• Morning shift
Supplemental Pay:
• Yearly bonus
Education:
• Higher Secondary(12th Pass) (Required)
Experience:
• Technical support: 1 year (Preferred)
• total work: 1 year (Required)
• Customer service: 1 year (Required)
Language:
• Hindi (Preferred)
• English (Preferred)
Work Location: In person
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Job Detail
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Job IdJD3471033
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationGJ, IN, India
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EducationNot mentioned
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ExperienceYear