Efficiently handling inbound and outbound calls and transferring them to the relevant agent
Communicating with them through various omnichannel channels, including email, social media, phone or SMS
Making appointments that fit into the schedule of the client and the customer
Informing the customers about updates, deals, offers, promotions, policies, and keep sales
Ensuring the customer has a positive experience with the company
Fostering a healthy relationship between the client and the customer
Requirements
Fresher candidates are most welcome for this opportunity
Age Limit upto 28 years
Must speak Hindi,English preferred
Minimum Qualification 12th Pass
Excellent communication skills
Immediate joiners will be preferred
Customer-focused attitude
Job Types: Full-time, Permanent, Fresher
Pay: ?11,213.00 - ?27,714.94 per month
Schedule:
• Day shift
• Morning shift
• Night shift
Work Location: In person
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