Customer Care Executive For Solar Manufacturer In Shapar, Rajkot ( Female )
Job Description
AdminLocation: Rajkot,GujaratEducation: Diploma / BE - Eletric EngineerExperience: 0 - 1 YearSalary: up to 25kDetails:Job Code - EB - 668Company Type - Solar ManufacturerGender - FemaleJob Time - 9:00 To 6:00Job Location - Shapar, RajkotAdditional Benefits: TADA + Fix Salary + Incentive: As a Customer Care Executive, your primary role is to ensure customer satisfaction by addressing inquiries, resolving complaints, and providing support.Key Responsibilities:Respond to customer inquiries via phone, email, chat, or social media promptly and professionally.
Identify and resolve customer issues or complaints efficiently, aiming for first-contact resolution whenever possible.
Develop a deep understanding of the company\'s products or services to provide accurate information and assistance to customers.
Stay updated on product knowledge, company policies, and customer service best practices through training sessions and self-study.Requirements :-Excellent verbal and written communication skills are essential for effectively interacting with customers.
Strong analytical and problem-solving skills to identify root causes of issues and implement effective solutions.
Ability to handle multiple customer inquiries simultaneously while maintaining quality and efficiency.Hr Recruiter Details -Name - Madhvi Patel
Mobile - +91 9104236679Notes:
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD3339494
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Rs.25000 per month
-
Employment StatusPermanent
-
Job LocationRajkot, Gujarat, India
-
EducationNot mentioned
-
ExperienceYear