Customer Care Executive Female
Job Description
A customer care executive's job is to interact with customers and provide support, including answering questions, resolving issues, and communicating service expectations. They may also lead a team of customer service professionals. Here are some of the responsibilities of a customer care executive:
• Customer interaction : Manage customer inquiries through phone, email, chat, or social media
• Provide information : Provide accurate and timely information about products and services
• Resolve complaints : Resolve customer complaints within the agreed service level agreements (SLAs)
• Manage accounts : Record and manage customer accounts through CRM systems
• Educate team : Lead a team of customer service professionals and educate them on how to tackle customer queries
Job Type: Full-time
Pay: ?12,000.00 - ?18,000.00 per month
Benefits:
• Health insurance
Schedule:
• Day shift
• Morning shift
Education:
• Higher Secondary(12th Pass) (Preferred)
Experience:
• Technical support: 1 year (Preferred)
• total work: 1 year (Required)
• Customer service: 1 year (Required)
Language:
• Hindi (Preferred)
• English (Preferred)
Work Location: In person
Speak with the employer
+91 6309481666
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Job Detail
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Job IdJD3544039
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationTS, IN, India
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EducationNot mentioned
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ExperienceYear