Job Description

Company profile

A&A Corporation is Leading Manufacturer and Supplier of FHTC Materials across India. Apart of that we are Authorized project kohler dealer in Hyderabad please visit @ www.aacorp.online | www.aacorp.in | kohler.aacorp.in

Job Profile

Company Provide Leads from Online Portal , Need to Call and Provide Quotations to Clients

Responsibilities:

Candidate Must Speak - Telugu, Hindi, English

Handle customer inquiries and complaints via phone, email, or chat.

Provide accurate, valid, and complete information by using the right methods/tools.

Resolve customer complaints by providing solutions and alternatives within the time limits.

Follow up to ensure resolution and keep records of customer interactions.

Manage large amounts of incoming calls and emails.

Identify and assess customers' needs to achieve satisfaction.

Maintain a positive, empathetic, and professional attitude toward customers at all times.

Skills Required:

Strong communication and interpersonal skills.

Patience and ability to handle challenging situations calmly.

Problem-solving skills and attention to detail.

Basic computer skills, including proficiency in MS Office.

Ability to multitask, prioritize, and manage time effectively.

Job Types: Full-time, Permanent

Pay: ?18,000.00 - ?35,000.00 per month

Benefits:

• Health insurance
• Life insurance

Schedule:

• Fixed shift

Supplemental Pay:

• Performance bonus
• Quarterly bonus
• Yearly bonus

Education:

• Bachelor's (Preferred)

Experience:

• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:

• Hindi (Preferred)
• English (Preferred)
• Telugu (Preferred)

Work Location: In person

Speak with the employer
+91 9703849106