Customer Care Executive Email Support
Job Description
If you are good in English kindly share your CV 9530066667
Key Responsibilities:
• Respond to customer emails in a timely and professional manner.
• Address inquiries regarding products, services, and policies.
• Maintain accurate records of customer interactions and feedback.
• Collaborate with other departments to escalate complex issues when necessary.
• Provide customers with guidance on product usage and best practices.
• Assist in developing FAQs and help documentation to improve customer self-service.
• Monitor email channels for trends and suggest improvements to processes.
Qualifications:
• High school diploma or equivalent; relevant certifications or a degree is a plus.
• Previous experience in customer support or a similar role is preferred.
• Excellent written communication skills with a focus on clarity and empathy.
• Strong problem-solving abilities and attention to detail.
• Ability to manage multiple tasks and prioritize effectively.
• A customer-first attitude and a passion for helping others.
• Good communication in English written and speaking both
kindly share your CV 9530066667
Job Type: Full-time
Pay: ?15,000.00 - ?20,000.00 per month
Benefits:
• Provident Fund
Schedule:
• Day shift
Supplemental Pay:
• Performance bonus
Experience:
• total work: 1 year (Preferred)
Work Location: In person
Speak with the employer
+91 9530066667
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Job Detail
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Job IdJD3474170
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationRJ, IN, India
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EducationNot mentioned
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ExperienceYear