Respond promptly and professionally to customer inquiries via phone, email, and chat.
Resolve customer issues and complaints efficiently, aiming for first-contact resolution.
Maintain a high level of customer satisfaction through proactive support and problem-solving.
Document and track customer interactions and issues
Collaborate with other departments to resolve complex customer issues.
Provide customers with product and service information.
Follow up on customer interactions to ensure their issues are resolved and they are satisfied with the service.
Job Types: Full-time, Permanent, Fresher
Pay: ?12,237.84 - ?17,443.44 per month
Benefits:
Health insurance
Schedule:
Day shift
Supplemental Pay:
Performance bonus
Language:
Hindi (Required)
English (Required)
Work Location: In person
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