Customer Care Executive
Job Description
Answer incoming customer phone calls and take appropriate action for each call
Maintain customer satisfaction ratings based on explicit criteria set forth by the company
Attend mandatory training sessions to stay updated on product or company policy changes
Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input
Input data into the company computer platform to keep each customer record updated
Diploma required
Strong computer skills
Excellent interpersonal communication skills
High level of professionalism
Must be available to work some holidays and weekends
Strong problem solving abilities
Job Type: Full-time
Pay: ?9,983.58 - ?17,911.15 per month
Benefits:
• Health insurance
• Provident Fund
Schedule:
• Day shift
Supplemental Pay:
• Performance bonus
Education:
• Secondary(10th Pass) (Preferred)
Language:
• Hindi (Preferred)
Work Location: In person
Speak with the employer
+91 9958547360
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Job Detail
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Job IdJD3476434
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDL, IN, India
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EducationNot mentioned
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ExperienceYear