Customer Care Executive

Year    Chandigarh, Chandigarh, India

Job Description

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Responsibilities:
  • Provide end-to-end service support to our customers.
  • Attend to customer queries, issues and grievances over phone, email & live chat.
  • Work with internal teams to resolve customer issues promptly.
  • Gather and pass on the feedback from customers to product development teams.
  • Proactively engage with customers to enhance retention and loyalty.
  • Meet the high standards of professional conduct, turnaround time and accuracy set by the team.
Requirements:
  • 6 days working.
  • Salary \xe2\x80\x93 up to 32k CTC.
  • Excellent communication.
  • Undergraduate can apply.
  • Rotational Shifts. (9 Hours)
  • Immediate joiner.
  • Location \xe2\x80\x93 mohali
  • Face to face interview
Job Type: Full-time Salary: 915,000.00 - 932,000.00 per month Benefits:
  • Provident Fund
Schedule:
  • Day shift
Supplemental pay types:
  • Performance bonus
Ability to commute/relocate:
  • Chandigarh, Chandigarh: Reliably commute or planning to relocate before starting work (Required)
Education:
  • Higher Secondary(12th Pass) (Preferred)
Experience:
  • Customer service (Preferred)
Language:
  • fluent English (Preferred)
Shift availability:
  • Night Shift (Preferred)

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Job Detail

  • Job Id
    JD3028626
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Chandigarh, Chandigarh, India
  • Education
    Not mentioned
  • Experience
    Year