Customer Care Executive

Year    Cannanore, Kerala, India

Job Description

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  • Respond to inbound tickets and queries of customers.
  • Build lasting relationships with customers, and other team members based on trust and reliability.
  • Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer service.
  • Thrive department productivity and quality standards.
  • Establishing new, and maintaining existing, relationships with customers.
  • Strive for first call resolution and take true ownership of customer needs and issues.
  • Communicate and follow instructions for one call customer resolution.
  • Deliver amazing customer service through effective and timely resolution of various customer inquiries and concerns
Experience: 0-1 yearFreshers can also applyRequirements
  • Good communication in Hindi & English
  • Willing to do both day & night shift
For more details : +91 7012709395, 8590558425Job Type: Full-timePay: \xe2\x82\xb913,000.00 per monthSchedule:
  • Night shift
  • Rotational shift
Application Question(s):
  • Are you a fresher?
Language:
  • English (Required)
  • Hindi (Preferred)

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Job Detail

  • Job Id
    JD3346069
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Cannanore, Kerala, India
  • Education
    Not mentioned
  • Experience
    Year