Job Description

Job description

Customer Support - Outbound Voice Process Executive

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IMPORTANT Note to Candidates:

• Answering the interview call is essential. If you can't commit, please don't apply.
• You will receive a brief interview call within 3-5 days, so please stay alert .
• If selected, you must attend a WALK-IN interview in Bhopal, Madhya Pradesh 462023.
• Apply only if you're nearby and can attend.
• Proficient or Excellent English & Confidence Required
• Work Mode: Work From Office
• The budget is non-negotiable. Apply only if it aligns with your expectations.

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MAXIMUM BUDGET (Non-Negotiable): ?18,000 CTC

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Position Type: Full-Time

Key Responsibilities:

• Conduct outbound calls to potential customers to promote and offer products and services.
• Maintain a professional and positive tone during customer interactions.
• Meet daily and weekly call targets, ensuring excellent service quality.
• Accurately document all customer interactions and feedback in the system.
• Collaborate with team members to improve performance and achieve overall team goals.

Eligibility Criteria:

• Open to freshers and experienced candidates.
• Graduates and undergraduates are eligible to apply.
• Strong communication skills in English and/or regional languages.
• Ability to thrive in a fast-paced work environment.

Work Schedule:

• Morning shifts only.
• 6 days of work per week with 1 day off.

Job Type: Full-time

Pay: ?14,000.00 - ?18,000.00 per month

Benefits:

• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus

Education:

• Higher Secondary(12th Pass) (Required)

Experience:

• Technical support: 1 year (Preferred)
• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:

• English (Required)

Location:

• Bhopal, Madhya Pradesh (Required)

Work Location: In person