Customer Care Executive

Year Besant Nagar, Chennai, Tamil Nadu, India

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We are looking for a Customer Care Assistant/Admin at Besant Nagar, Chennai.

Freshers are welcome with Good communication in English.
Looking quick learner with creative technique.
Manage large amounts of incoming phone calls
Identify and assess customers\xe2\x80\x99 needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Reporting to Manager and providing support to team
Having experience in Admin/recruitment as an added advantage

Job Type: Full-time Education:

Experience:

Language:

Work Location: In person Expected Start Date: 18/05/2024

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