Customer Care Executive

Year    Bengaluru, Karnataka, India

Job Description

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Job OverviewCustomer Care Executive PositionJob Type: Full-TimeLocation: BangaloreExperience: 1-5 years (Junior level)Qualifications and Skills
  • Excellent communication skills
  • Empathy
  • Problem-solving abilities
  • Patience
  • Active listening
  • Conflict resolution
  • Time management
  • Multitasking
Roles and Responsibilities
  • Act as a primary point of contact for customer inquiries and concerns.
  • Provide information and assistance to customers in a professional and courteous manner.
  • Resolve customer complaints efficiently and ensure customer satisfaction.
  • Handle customer requests, orders, and escalations promptly and accurately.
  • Document all interactions with customers accurately for future reference.
  • Collaborate with other teams to ensure seamless customer experience.
  • Meet service level agreements and performance targets consistently.
Job Types: Full-time, PermanentPay: \xe2\x82\xb918,857.85 - \xe2\x82\xb930,396.76 per monthBenefits:
  • Provident Fund
Education:
  • Higher Secondary(12th Pass) (Preferred)
Experience:
  • total work: 1 year (Preferred)
  • Customer service: 1 year (Preferred)
Language:
  • Hindi (Preferred)
  • English (Preferred)
Work Location: In personSpeak with the employer
+91 7903809796

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Job Detail

  • Job Id
    JD3332128
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Bengaluru, Karnataka, India
  • Education
    Not mentioned
  • Experience
    Year