Customer Care Executive

Year    Bangalore, Karnataka, India

Job Description


We are an automobile dealership for Tata Motors Ltd., looking for talented Telemarketers to join our Motor Insurance Renewal team at central Bangalore.You will be responsible for timely renewals of our customers policies by regular outbound calls, as well as emails and messaging.The ideal candidate has strong customer handling skills, is persuasive and hard-working with good communication in English and local languages.Entry level position, with freshers welcome and good scope for growth. Graduates of 22-26 yrs age only considered.Necessary training provided at induction and at regular intervals.Compensation as per industry standards with all statutory benefits of leave, ESI, PF, bonus etc.Required skills:Good communication skills for voice calls, emails and messagingFluency in English and Kannada compulsoryHard working, professional and courteousFast learner with working knowledge of computers. :Send renewal notices and reminders by email and messagingMake follow-up outbound calls to customers, explaining all features and benefits of the policy clearlyUnderstand queries, identify customer needs and provide solutions accordinglyMaintain all records on dedicated software and follow-up at regular intervalsClose successful leads by enabling payments and issuing policiesAny other related work as assigned by supervisor

  • Experience0 - 2 Years
  • No. of Openings2
  • EducationB.A, B.C.A, B.B.A, B.Com, B.Sc
  • RoleCustomer Care Executive
  • Industry TypeAutomobile / Auto Ancillaries
  • Gender[ Male / Female ]
  • Job CountryIndia
  • Job TypeWork from Office

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Job Detail

  • Job Id
    JD3467613
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Bangalore, Karnataka, India
  • Education
    Not mentioned
  • Experience
    Year