Customer Care Executive
Job Description
Full job description
- Manage inbound and outbound calls in a professional and courteous manner.
- Provide information about products, services, and promotions.
- Address customer queries and concerns promptly and accurately.
- Resolve customer complaints and issues effectively.
- Escalate complex issues to the appropriate departments as needed.
- Follow up with customers to ensure resolution and satisfaction.
- Schedule and confirm appointments or services.
- Coordinate with other departments to ensure seamless service delivery.
- Inform customers of any changes or updates to their appointments.
Job Type: Full-time
Pay: ?10,000.00 - ?15,000.00 per month
Benefits:
• Cell phone reimbursement
• Health insurance
• Provident Fund
Schedule:
• Day shift
Supplemental Pay:
• Yearly bonus
Work Location: In person
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Job Detail
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Job IdJD3531208
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationAS, IN, India
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EducationNot mentioned
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ExperienceYear