Customer Care Executive
Job Description
• Managing a team of representatives offering customer support.
• Overseeing the customer booking service process.
• Resolving customer complaints brought to your attention.
• Planning the training and standardization of service delivery.
• Monitoring the work of individual representatives and of the team.
• Conducting quality assurance surveys with customers and providing feedback to the staff.
• Possessing excellent product knowledge to enhance customer support.
• Maintaining a pleasant working environment for your team.
Job Type: Full-time
Pay: ?9,026.75 - ?14,000.00 per month
Benefits:
• Health insurance
• Provident Fund
Schedule:
• Day shift
Supplemental Pay:
• Performance bonus
• Yearly bonus
Ability to commute/relocate:
• Guwahati, Assam: Reliably commute or planning to relocate before starting work (Required)
Education:
• Higher Secondary(12th Pass) (Preferred)
Language:
• Hindi (Required)
Application Deadline: 30/10/2024
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Job Detail
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Job IdJD3500593
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationAS, IN, India
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EducationNot mentioned
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ExperienceYear