Customer Care Executive
Job Description
Eagerness shown in handling different types of customer calls wrt Burglary Alarm Systems Communication & Technical knowledge applied while explaining the situation to customer. Alerting & communicating with QRT Raising issues in ECI for false Alarms & Communcation with customer Closing the event with proper information. Telephone Etiquette.. how good are u on the phone call.. receiving as well as placing a call.. Language.. able to speak English, Telugu, Hindi & able to communicate precisely Able to withstand customer pressure and handling them Internal coordination on issues raised form the customer. Punctuality in attending the shift Energy levels in Night shift & Activeness in day shift. Shift log maintanance. Updating the customer data Checking signal status using reports. Drawing site Maps Periodic Test not received - Report Log maintanance Preparation of Guard Round Report Taking Time report from QRT J
Job Type: Full-time
Pay: ?8,086.00 - ?20,000.00 per month
Benefits:
• Provident Fund
Schedule:
• Rotational shift
• Weekend availability
Supplemental Pay:
• Overtime pay
Education:
• Higher Secondary(12th Pass) (Preferred)
Experience:
• Technical support: 1 year (Preferred)
• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)
Language:
• Hindi (Preferred)
• English (Preferred)
Work Location: In person
Speak with the employer
+91 8712604209
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Job Detail
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Job IdJD3563141
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationAP, IN, India
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EducationNot mentioned
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ExperienceYear