Customer Care Associate
Job Description
:
Are you looking for an exciting career opportunity in the dynamic world of international BPO? We are currently seeking passionate and motivated individuals to join our team as Customer Service Associates and Technical Support Executives in Kolkata.
Responsibilities:
Customer Service Associate:
• Handle inbound and outbound customer inquiries via phone, email, and chat.
• Provide exceptional customer service by addressing customer concerns and resolving issues promptly.
• Maintain a high level of professionalism and empathy while assisting customers.
• Ensure accurate and timely documentation of all interactions in the CRM system.
• Collaborate with team members and other departments to achieve customer satisfaction goals.
Requirements:
Customer Service Associate:
• Excellent communication skills in English (both verbal and written).
• Ability to multitask and work in a fast-paced environment.
• Strong problem-solving skills and customer-focused attitude.
Office Location : Opposite AMRI Dhakuria, Kolkata
Kindly Send your CV at srijita.orpit@gmail.com
Call 8100857944
Min Experience 2 years.
Job Types: Full-time, Permanent
Pay: ?12,000.00 - ?18,000.00 per month
Schedule:
• Day shift
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Job Detail
-
Job IdJD3518532
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Contract
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationWB, IN, India
-
EducationNot mentioned
-
ExperienceYear