Customer Care Agent
Year Noida, Uttar Pradesh, India
Job Description
Greeting from upgrade consulting , we are hiring for NOIDA location. Process Type : Inbound Customer Service Job Responsibilities:
- Answer inbound calls in a timely manner
- Follow communication \xe2\x80\x9cscripts\xe2\x80\x9d when handling different topics
- Identify customers\xe2\x80\x99 needs, clarify information, research every issue and provide solutions and/or alternatives
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in a comprehensible way
- Meet personal/team qualitative and quantitative targets
- Health insurance
- Provident Fund
- Rotational shift
- Performance bonus
- Higher Secondary(12th Pass) (Required)
+91 7518254536
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Job Detail
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Job IdJD3233310
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationNoida, Uttar Pradesh, India
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EducationNot mentioned
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ExperienceYear