Customer Care Agent

Year    Noida, Uttar Pradesh, India

Job Description


Greeting from upgrade consulting , we are hiring for NOIDA location. Process Type : Inbound Customer Service Job Responsibilities:

  • Answer inbound calls in a timely manner
  • Follow communication \xe2\x80\x9cscripts\xe2\x80\x9d when handling different topics
  • Identify customers\xe2\x80\x99 needs, clarify information, research every issue and provide solutions and/or alternatives
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our call center database in a comprehensible way
  • Meet personal/team qualitative and quantitative targets
Education : Undergraduate OR Graduate Experience : Fresher or Experience In Voice Process ( In BPO ) Skills : Excellent Communication Skills Call or WhatsApp Interested candidate can connect on call or WhatsApp through - Pranjali- 7518254536 Job Types: Full-time, Permanent Salary: 250,000.00 - 300,000.00 per year Benefits:
  • Health insurance
  • Provident Fund
Schedule:
  • Rotational shift
Supplemental pay types:
  • Performance bonus
Education:
  • Higher Secondary(12th Pass) (Required)
Work Location: In person Speak with the employer
+91 7518254536

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Job Detail

  • Job Id
    JD3233310
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Noida, Uttar Pradesh, India
  • Education
    Not mentioned
  • Experience
    Year