Customer Care Agent
Year Gurugram, Haryana, India
Job Description
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We are Hiring!!! Designation : Customer Care Executive Language :
+91 7200585293
- Marathi & English
- Kannada & English
- Telugu & English
- Tamil & English
- Respond promptly and professionally to customer inquiries via phone, email, and live chat.
- Assist customers in resolving product or service-related issues and provide appropriate solutions.
- Handle customer complaints, troubleshoot problems, and escalate complex issues to the relevant departments when necessary.
- Maintain a thorough understanding of our products/services to effectively address customer queries and concerns.
- Keep accurate records of customer interactions, transactions, comments, and complaints.
- Collaborate with internal teams to ensure a seamless customer experience and provide feedback on customer issues and trends.
- Contribute to improving customer support processes by identifying opportunities for efficiency and enhancement.
- Provident Fund
- Rotational shift
- Performance bonus
- Bachelor\'s (Preferred)
- Technical support: 1 year (Preferred)
- total work: 1 year (Preferred)
- Customer service: 1 year (Preferred)
- Hindi (Preferred)
- English (Preferred)
+91 7200585293
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Job Detail
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Job IdJD3279784
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationGurugram, Haryana, India
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EducationNot mentioned
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ExperienceYear