Customer Care Agent

Year    BTM Layout 1, Bengaluru, Karnataka, India

Job Description

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  • Contacting current and potential clients to inform them regarding the product and service.
  • Answering all queries and questions regarding the company and product.
  • Understanding customers\xe2\x80\x99 requirements by asking questions and closing the deal.
  • Keeping the customer database maintained and updated.
  • Taking and processing orders accurately.
  • Preserve the company\xe2\x80\x99s reputation by handling grievances.
  • Facilitating companies\xe2\x80\x99 sales by going the extra mile and meeting a sales quota.
  • Keeping a record of all the sales calls and notes of useful information.
  • Proven track record of successfully achieving the sales quota.
  • Knowledge of computer programs like CRM and telephone systems.
  • Excellent interpersonal and communication skills.
  • Excellent negotiation skills and the ability to resolve issues.
Job Type: Full-time Pay: \xe2\x82\xb915,000.00 - \xe2\x82\xb920,000.00 per week Benefits:
  • Provident Fund
Schedule:
  • Day shift
Supplemental pay types:
  • Performance bonus
Education:
  • Higher Secondary(12th Pass) (Required)
Language:
  • English (Required)
  • Hindi/Tamil/Kannada (Required)
Work Location: In person

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Job Detail

  • Job Id
    JD3345686
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    BTM Layout 1, Bengaluru, Karnataka, India
  • Education
    Not mentioned
  • Experience
    Year