Customer Care Advocate Ii

Year    Hyderabad, Telangana, India
Regal Rexnord
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Job Description


Key skills : Order Management, Order to Cash, SFDC/SAP Case categorization . * A dynamic person with 2-3years years of experience in Customer Service / Inside Sales.

  • The candidate would be expected to understand and assign the Salesforce cases to the Customer Service advocates and responding to the customer in needed.
  • SFDC Case Handling in Categorization
  • SAP SD - Creating/modifying, Displaying SO, Quotations in order to extract the information
  • Basic to Intermediate Excel Skills preferred
  • Good in mechanical drawing reading
  • Good Coordination with internal and external stakeholders for having relevant data and information.
  • Work with Distribution Center operations to assure orders are managed and shipped in a timely manner to customer expectations; as well as resolve customer issues regarding order shipment issues such as damaged, late, or incorrect products
  • Strong communication/interpersonal & organizational skills
  • Strong ability to manage daily workload
About Regal RexnordRegal Rexnord is a $6.5B publicly held global industrial manufacturer with 30,000 associates around the world who help create a better tomorrow by providing sustainable solutions that power, transmit and control motion. The Companys electric motors and air moving subsystems provide the power to create motion. A portfolio of highly engineered power transmission components and subsystems efficiently transmits motion to power industrial applications. The Companys automation offering, comprised of controllers, drives, precision motors, and actuators, controls motion in applications ranging from factory automation to precision tools used in surgical applications.The Companys end markets benefit from meaningful secular demand tailwinds, and include factory automation, food & beverage, aerospace, medical, data center, warehouse, alternative energy, residential and commercial buildings, general industrial, construction, metals and mining, and agriculture.Regal Rexnord is comprised of three operating segments: Industrial Powertrain Solutions, Power Efficiency Solutions, and Automation & Motion Control. Regal Rexnord has offices and manufacturing, sales and service facilities worldwide. For more information, including a copy of our Sustainability Report, visit RegalRexnord.com.

Regal Rexnord

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Job Detail

  • Job Id
    JD3339533
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Hyderabad, Telangana, India
  • Education
    Not mentioned
  • Experience
    Year
 
 
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