Customer Assistant
Job Description
• Handling Customer Inquiries : Answering questions via phone, email, web chat, or face-to-face interactions.
• Providing Information : Offering detailed information about products or services.
• Processing Transactions : Handling payments and processing orders.
• Resolving Complaints : Addressing and resolving customer complaints, and escalating issues to management when necessary.
• Maintaining Records : Updating customer information in the company's database.
• Sales Support : Assisting in selling products or services and providing quotations.
• Order Tracking : Monitoring and tracking orders to ensure timely delivery.
• Communication Skills: Excellent verbal and written.
• communication skills. Problem-Solving: Ability to handle difficult situations and resolve issues efficiently.
• Customer Service Orientation: A friendly and helpful attitude towards customers.
• Technical Skills: Basic computer skills and familiarity with CRM systems.
• Teamwork: Ability to work well with others and collaborate effectively.
Job Types: Full-time, Permanent, Fresher
Pay: ?11,883.08 - ?28,103.55 per month
Schedule:
• Day shift
Education:
• Higher Secondary(12th Pass) (Required)
Language:
• Hindi (Required)
Work Location: In person
Speak with the employer
+91 9322709484
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Job Detail
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Job IdJD3527064
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMH, IN, India
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EducationNot mentioned
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ExperienceYear