Customer Analytics

Year    India, India

Job Description


Hi,Greetings of the Day.We have a critical opening with our client for Customer Analytics role for Mumbai, Pune, Bangalore, Coimbatore, Chennai, Gurgaon location.Experience: 3-9 yrs.
Location: Mumbai, Pune, Bangalore, Coimbatore, Chennai, Gurgaon (Hybrid)Job description:Job Summary:
We are seeking a highly skilled Customer Analytics Specialist to join our team. The ideal candidate will leverage advanced analytical techniques and tools to derive insights from customer data, enhance decision-making processes, and drive strategic initiatives. The role requires expertise in SQL, Python, and data visualization tools (Tableau/PowerBI), alongside a strong foundation in descriptive analytics, machine learning, and statistical techniques.Key Responsibilities:

  • Analyze customer data to identify trends, patterns, and insights that drive business strategy.
  • Develop and maintain SQL queries to extract, manipulate, and analyze data from various databases.
  • Utilize Python for data analysis and modeling, implementing machine learning algorithms (both supervised and unsupervised) to enhance predictive capabilities.
  • Create interactive dashboards and reports using Tableau or PowerBI to communicate findings to stakeholders.
  • Apply statistical techniques such as regression, clustering, and gradient boosting to solve complex business problems.
  • Collaborate with cross-functional teams to design and execute advanced analytics projects, including those leveraging large language models (LLMs) and generative AI.
  • Present analytical results and recommendations to stakeholders in a clear and actionable format.
  • Continuously monitor and evaluate the effectiveness of analytical models and approaches, adjusting as necessary.
Qualifications:
  • Bachelorxe2x80x99s degree in Data Science, Statistics, Mathematics, Computer Science, or a related field. Masterxe2x80x99s degree preferred.
  • Proven experience (6+ years) in customer analytics or a related field.
  • Strong proficiency in SQL and Python for data analysis.
  • Experience with data visualization tools such as Tableau or PowerBI.
  • Solid understanding of descriptive analytics and statistical techniques, including predictive modeling, regression analysis, clustering, and gradient boosting.
  • Familiarity with machine learning frameworks and libraries (e.g., Scikit-learn, TensorFlow, PyTorch).
  • Knowledge of large language models (LLMs) and generative AI is a plus.
  • Excellent problem-solving skills and attention to detail.
  • Strong communication skills, with the ability to convey complex analytical concepts to non-technical stakeholders.
Role really excite you kindly share resume to--Regards
Jovin Swizer78100 60693

Ciel HR

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Job Detail

  • Job Id
    JD3641532
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    India, India
  • Education
    Not mentioned
  • Experience
    Year