Customer Advocacy Switching Expert

Year    Bengaluru, Karnataka, India

Job Description


Customer Advocacy Switching Expert
This role has been designated as \xe2\x80\x98Edge\xe2\x80\x99, which means you will primarily work outside of an HPE office. :
Who We Are:


Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today\xe2\x80\x99s complex world. Our culture thrives on finding new and better ways to accelerate what\xe2\x80\x99s next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Aruba is an HPE Company, and a leading provider of next-generation network access solutions for the mobile enterprise. Helping some the largest companies in the world modernize their networks to meet the demands of a digital future, Aruba is redefining the \xe2\x80\x9cIntelligent Edge\xe2\x80\x9d \xe2\x80\x93 and creating new customer experiences across intelligent spaces and digital workspaces. What you\xe2\x80\x99ll do: Job Family Definition: The job family spans across multiple engineering disciplines. Work consists of designing, developing, analysing, troubleshooting and debugging systems, software and solutions for research and/or research development of product, services, and solutions for HPE\xe2\x80\x99s portfolio. Requires a broad knowledge and application of engineering disciplines, methodologies and tools. Management Level Definition: Applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert. Frequently contributes to the development of new ideas and methods. Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors. Leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives. Acts as an expert providing direction and guidance to process improvements and establishing policies. Frequently represents the organisation to external customers/clients. Exercises significant independent judgment within broadly defined policies and practices to determine best method for accomplishing work and achieving objectives. May provide mentoring and guidance to lower level employees. Responsibilities:

  • Provide pre and post sales Design and consulting services to Aruba- HPE teams, customers and partners for various technologies and solutions.
  • Provide Complete services lifecycle for the customers including Plan, Design, Implementation, Migration and Optimisation
  • Plan: Creating customer requirement document and business outcome plan
  • Design: Creating high level and low-level design documents based on customer requirements
  • Implementation: Preparing the installation plan includes Network implementation plan and Network ready for use plan
  • Migration: Preparing migration including Method of Procedure and migration validation checks
  • Optimisation: Working on continuous improvement of network operations, uptime and security conformance.
  • Ability to multitask and work independently when required, with little supervision or direction
  • Excellent oral and written communication skills, presentation and interpersonal skills, and the ability to interface to senior levels of the customer organisation
  • Formulate action plans (technical and operational) for analysing and resolving reported issues.
  • Simulate customer designs in lab.
  • Participate in solution development and publications for knowledge base.
  • Work effectively in a team environment including Aruba and Customer colleagues; QA, engineers, and field organisations.
  • Required to travel to customer sites for consulting, training purposes, business reviews.
  • Provide Quarterly Customer Review meetings, providing technical status and recommendations
What you need to bring: Education and Experience Required:
  • Minimum 8-12 years experience in customer-facing Network design / implementation and consulting experience required.
  • Bachelor degree in Computers, EEE or ECE
Knowledge and Skills:
  • Technical and consulting experience supporting L2-L3 networking products and solutions
  • Advanced expertise in network Routing & Switching
  • Exposure to Aruba products and Wireless Technology
  • Security knowledge would be an added advantage
  • Industry level certifications like CCIE, JNCIE
  • Protocols / technologies including BGP, OSPF, VXLAN, MPLS, VPN
  • Experience in planning, designing & implementing Service provider or large enterprise class networks
  • Knowledge and working experience on Python will be a plus
  • Proficient in new trends like Network Function Virtualisation [NFV] and various SDN and SD-WAN technologies will be a plus
  • Excellent analytical and problem solving skills.
  • Excellent written and verbal communication skills, Ability to effectively communicate product architectures, design proposals and negotiate options at senior management levels.
What we can offer you: A competitive salary and extensive social benefits Diverse and dynamic work environment Work-life balance and support for career development An amazing life inside the element! Want to know more about how you can make your mark with us? Then let\xe2\x80\x99s stay connected! https://www.facebook.com/HPECareers https://www.instagram.com/HPECareers/ https://twitter.com/HPE_Careers #India #aruba HPE is an Equal Employment Opportunity/Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Job: Engineering Job Level: Expert
Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

Beware of fraud agents! do not pay money to get a job

MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Related Jobs

Job Detail

  • Job Id
    JD3086806
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Bengaluru, Karnataka, India
  • Education
    Not mentioned
  • Experience
    Year