Job Description

Customer Care Support Executive

5 days working

Location:

Gurgaon

Hiring Type:

Bulk Hiring

Position Overview

We are hiring Customer Care Support Executives for a voice-based customer service process. The role involves resolving customer queries over calls while maintaining high service standards.

Candidate Profile

Education:

Undergraduate / Graduate

Experience:

Freshers and experienced candidates can apply

Language Requirements:

Must have fluent English communication skills Ability to confidently handle counter questions and customer objections

Key Responsibilities

Manage inbound and outbound customer calls Deliver accurate information related to products or services Resolve issues effectively and ensure customer satisfaction Maintain a calm and professional tone in every interaction Adhere to call quality and service standards
Job Type: Full-time

Pay: ?20,000.00 - ?30,000.00 per month

Benefits:

Commuter assistance Flexible schedule Food provided Health insurance Leave encashment Life insurance Paid sick time Paid time off Provident Fund
Schedule:

Day shift Fixed shift
Supplemental Pay:

Commission pay Overtime pay Performance bonus Quarterly bonus Yearly bonus
Application Question(s):

How much do you rate your English Communication Skill out of 10? What's your total experience in Voice Related roles ? What's your current in-hand salary? Are you ok with Sales role with Higher incentives ?
Education:

Higher Secondary(12th Pass) (Preferred)
Language:

Fluent English (Preferred)
Location:

Gurgaon, Haryana (Preferred)
Work Location: In person