Cust Exp Professional
Job Description
Launch innovations in nearly every commercial and defense aircraft platformServe as the primary customer contact for your assigned portfolio of accounts and ensure all customer needs and expectations are met. You will respond to inbound customer calls and email regarding order inquiry as to ship dates, problems, order changes, repairs and RMA\'s. You will communicate with other departments such as Technical Support, Logistics, Manufacturing, Regional Sales Managers, Product Managers, etc., to resolve customer issues. You will process orders including order entry, expediting orders, change orders, returns, monitoring order status and resolving discrepancies. You will act as a change agent and look for ways to improve Customer Care processesKey Responsibilities
- Processing Returns..
- Customer Invoicing
- Deliver Forecast Reports
- Order Processing
- A knowledge of principles and best practices in (customer service)
- Good team and communication skills
- An ability to take initiative and work with limited direction
- An ability to learn quickly
- Experience with SAP, Customer Portals, Oracle, Excel, integrated reporting systems
- Category: Customer Experience
- Location: HW Camp II,Bldgs 9A&9B,Plot C2,RMZ Ecoworld,Varturhobli, Sarjapur Marathahalli Outer Ring Road, Bangalore, KA 560103 IND
- Nonexempt
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD3373232
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationBangalore, Karnataka, India
-
EducationNot mentioned
-
ExperienceYear