Cse
Year Gurugram, Haryana, India
Job Description
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Job OverviewCSE Customer Support Executive role at BPO as a Fresher level position. This is a Full-Time job based in Gurgaon, offering a great package. The role requires excellent communication skills, problem-solving abilities, empathy towards customers, patience, multitasking, product/service knowledge, attention to detail, and the ability to remain calm under pressure.Qualifications and Skills
+91 7903809796
- Excellent communication skills
- Problem-solving abilities
- Empathy towards customers
- Patience in dealing with difficult situations
- Ability to multitask
- Knowledge of product/service offerings
- Attention to detail
- Ability to remain calm under pressure
- Provide effective customer support via various communication channels
- Resolve customer queries and issues in a timely and professional manner
- Ensure customer satisfaction and retention through exceptional service
- Maintain accurate records of customer interactions and transactions
- Collaborate with internal teams to address customer needs and improve processes
- Adhere to company policies and procedures while upholding high service standards
- Provident Fund
- Day shift
- Rotational shift
- Higher Secondary(12th Pass) (Preferred)
- English (Preferred)
+91 7903809796
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Job Detail
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Job IdJD3332130
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationGurugram, Haryana, India
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EducationNot mentioned
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ExperienceYear