Cse

Year    Gurugram, Haryana, India

Job Description

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Job Overview CSE Customer Support Executive role at BPO as a Fresher level position. This is a Full-Time job based in Gurgaon, offering a great package. The role requires excellent communication skills, problem-solving abilities, empathy towards customers, patience, multitasking, product/service knowledge, attention to detail, and the ability to remain calm under pressure. Qualifications and Skills
  • Excellent communication skills
  • Problem-solving abilities
  • Empathy towards customers
  • Patience in dealing with difficult situations
  • Ability to multitask
  • Knowledge of product/service offerings
  • Attention to detail
  • Ability to remain calm under pressure
Roles and Responsibilities
  • Provide effective customer support via various communication channels
  • Resolve customer queries and issues in a timely and professional manner
  • Ensure customer satisfaction and retention through exceptional service
  • Maintain accurate records of customer interactions and transactions
  • Collaborate with internal teams to address customer needs and improve processes
  • Adhere to company policies and procedures while upholding high service standards
Job Types: Full-time, Permanent, Fresher Pay: \xe2\x82\xb915,921.24 - \xe2\x82\xb931,252.97 per month Benefits:
  • Provident Fund
Schedule:
  • Day shift
  • Rotational shift
Education:
  • Higher Secondary(12th Pass) (Preferred)
Language:
  • English (Preferred)
Work Location: In person Speak with the employer
+91 7903809796

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Job Detail

  • Job Id
    JD3332130
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Gurugram, Haryana, India
  • Education
    Not mentioned
  • Experience
    Year