Cse (customer Support Executive)
Job Description
Responsibilities:
• Respond to customer inquiries and issues promptly via phone, email, and chat.
• Resolve customer complaints effectively and efficiently with a focus on customer satisfaction.
• Identify and escalate priority issues to the appropriate channels.
• Provide product information and solutions to customers.
• Maintain accurate records of customer interactions and transactions.
• Follow up on customer interactions where necessary.
• Ensure customer feedback is properly documented and communicated.
• Collaborate with other teams such as Sales, Marketing, and Technical Support to ensure a seamless customer experience.
• Stay updated on company products, services, and policies.
Job Types: Full-time, Fresher
Pay: ?15,000.00 - ?17,500.00 per month
Benefits:
• Cell phone reimbursement
• Provident Fund
Compensation package:
• Yearly bonus
Schedule:
• Day shift
Education:
• Diploma (Preferred)
Experience:
• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)
Language:
• Hindi (Required)
• English (Required)
Work Location: In person
Speak with the employer
+91 9509627683
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Job Detail
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Job IdJD3385139
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationRJ, IN, India
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EducationNot mentioned
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ExperienceYear