Cs Operations
Job Description
Customer Support Operations
Co-ordinate with multiple parties,
Responding to enquiries of all the customers in the most efficient manner
Regular updates and follow up with clients/ liners/ Shipping lines other service providers.
Regular follow up with internal departments to get updates on client issues.
Maintaining data of all clients/ potential clients.
Up-to data reporting to clients with cargo status pertaining to various shipments.
Skills Required
Excellent verbal & communication skills, Multi-tasking & ability to handle work pressure.
Ability to work effectively in a team environment.
Attention to detail and ability to multitask in a fast-paced environment.
Customer-centric mindset.
Basic computer skills.
Adaptability and willingness to learn new processes and procedures.
Should have good command over Software Skills - Internet, MS Office, E-mail Etiquettes.
Job Type: Full-time
Pay: ?156,000.00 - ?230,000.00 per year
Schedule:
• Day shift
Supplemental Pay:
• Performance bonus
Work Location: In person
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Job Detail
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Job IdJD3474401
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMP, IN, India
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EducationNot mentioned
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ExperienceYear