Job Description

JD For CRM-Asst.Manager Department Name:CRM NumberofPositionRequired:2 Gender:Female JobTitle: Collection Grievance SrCoordinator-AsstManager(Female) JobOverview: \xe2\x97\x8fTheCollectionCoordinatorwillplayavitalroleinensuringthetimelycollectionof commonareamaintenancefeesandutilitybillsetcfromtenants/Brandswhile alsoaddressinganygrievancesorconcernstheymayhave.Thisroleiscrucialto maintainingsmoothoperationswithinourproperties. KeyResponsibilities: Collection&GrievanceCoordination: \xe2\x97\x8f Coordinatethecollectionofcommonareamaintenancefeesandutilitybills, propertySalescollectionfromtenants/Brandsinaccordancewithlease agreementsandpropertymanagementpolicies. \xe2\x97\x8fMonitorandtrackpaymentschedules,sendingremindersandnotificationsas necessarytoensurepromptpayments. \xe2\x97\x8f Collaboratewiththefinanceandaccountingteamstoreconcilepaymentsand maintainaccuraterecords. \xe2\x97\x8f Investigateandresolvediscrepanciesordisputesrelatedtobillingorcharges. \xe2\x97\x8fWorkcloselywithtenantstoaddressquestionsorconcernsregardinginvoices andcharges. \xe2\x97\x8f Provideregularreportsoncollectionstatusandoutstandingbalancesto management. \xe2\x97\x8f Serveastheprimarypointofcontactfortenantgrievancesandinquiriesrelatedto commonareamaintenancefeesandutilitybillsetc. \xe2\x97\x8f Documenttenantcomplaintsandissues,categorizingthemforanalysis. \xe2\x97\x8f Collaboratewithpropertymanagementandaccountingteamstoinvestigateand resolvetenantgrievancespromptly. \xe2\x97\x8f Communicatewithtenantstoprovideupdatesongrievanceresolutionsand ensuretenantsatisfaction. \xe2\x97\x8f Identifyopportunitiesforprocessimprovementstoenhancetransparencyand tenantrelations. Requirements: \xe2\x97\x8f Bachelor\xe2\x80\x99sdegreeinbusiness,finance,Marketing.BCA,Bcomwillbeprefered. \xe2\x97\x8f Provenexperienceinpropertymanagement,collections. \xe2\x97\x8f Strongcalculationandcommunicationskills,bothwrittenandverbal. \xe2\x97\x8f Excellentproblem-solvingandconflictresolutionabilities. \xe2\x97\x8f Familiaritywithleaseagreementsandpropertymanagementpractices. \xe2\x97\x8f ProficiencyinMicrosoftOffice,Googlesheetandpropertymanagementsoftware isdesirable. \xe2\x97\x8f Highlyorganizedanddetail-oriented. \xe2\x97\x8f Abilitytoworkcollaborativelyinateamenvironment. \xe2\x97\x8f Exceptionalinterpersonalskillsandacustomer-centricmindset. \xe2\x97\x8f Abilitytoadapttochangingprioritiesandmultitaskeffectively. Experience-2-5Years Salary-Upto30k Job Type: Full-time Salary: Up to 30,000.00 per month Ability to commute/relocate:

• Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)

• total work: 3 years (Required)
• Collection/Recovery: 2 years (Required)
• Real estate: 1 year (Required)