Job Description

Please apply if you have gems stone knowledge and experience

Key Responsibilities:

• Customer Relationship Management: Build and maintain strong relationships with clients, understanding their needs and preferences in the gemstone market.
• Data Analysis: Analyze customer data to identify trends, preferences, and opportunities for engagement. Utilize CRM tools to track customer interactions and feedback.
• Marketing Strategy: Collaborate with the marketing team to develop targeted campaigns that resonate with gemstone customers, leveraging insights gained from CRM data.
• Product Knowledge: Stay informed about gemstones, including trends, pricing, and sourcing, to provide informed support and advice to customers.
• Training and Support: Educate sales and customer service teams on CRM best practices and gemstone knowledge to enhance overall customer experience.

Qualifications:

• Bachelor's degree in Business, Marketing, Gemology, or a related field.
• 2+ years of experience in CRM management, preferably in the gemstone sector .
• Strong knowledge of gemstones, including characteristics, valuation, and market trends.
• Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite.
• Excellent communication and interpersonal skills.
• Analytical mindset with attention to detail.
• Ability to work collaboratively in a team environment.

Job Type: Full-time

Pay: ?25,000.00 - ?30,000.00 per month

Schedule:

• Day shift

Experience:

• gems stone: 2 years (Preferred)

Work Location: In person

Speak with the employer
+91 9530066667