Job Description

We are Hiring a CRM (F)Interview Mode: Face to FaceJob Location: Noida Sec. 02Experience: 7+ YearsIndustry: Real EstateSalary: up to INR 70,000/-Qualification: MBA / GraduateRoles and Responsibilities:- Build & maintain relationships with clients.- Escalating & resolving the concerns as raised by clients.- Conduct business reviews to ensure the clients are satisfied with the service.- Coordinate with Internal departments to make sure that the business needs are met effectively.- Responsible for leading the post-sales CRM Operations, payments, and collections.- Issuing Payment Receipts, demand letters, and reminders accordingly.- Attending customers who visit HO with their queries to resolve and ensure 100% satisfactory resolution to the query. Cancellations, transfer requests, and registration process.- Responsible for Demand generation, Cheque validation, Sales Order, Generation, Customer Master, Material, Debit & Credit Note creation.- Ensure regular monitoring of project progress and update the clients on the same.- Ensure on-time completion, comprehensiveness, and accuracy of all documentation pertaining to sales and service.- Do welcome calls and welcome emails within 24 hours of bookings and provide all the bookings-related information and get feedback.- To maintain relationships with clients and coordinate on client queries post-booking formalities till possession.- To assist clients with all queries about legal, agreement, registration, taxation, banking, etc.- To identify the discrepancies and notify management of them at the right time.- To prepare various reports daily, weekly, quarterly, and monthly.- Candidates must be presentable and have excellent written and verbal communication skills.- Comfortable with Traveling.- Must-Have : Real Estate Industry (Commercial projects) Experience- Working knowledge of MS Office and Advanced Excel.- An ability to manage marketing projects end-to-end.Email your CV at hr (at) anddjobs (dot) com or WhatsApp Helpline: 088006 67623Andd Jobs

Expertia AI Technologies