Crm/ Merchandiser
Job Description
Key Responsibilities:
• Manage and maintain the CRM system, ensuring data integrity and accuracy.
• Analyze customer data to identify trends, insights, and opportunities for engagement.
• Collaborate with sales and marketing teams to develop targeted campaigns and initiatives.
• Monitor and report on key performance metrics related to customer interactions and campaign effectiveness.
• Provide training and support to team members on CRM usage and best practices.
• Assist in the development and implementation of CRM strategies to improve customer retention and satisfaction.
• Stay updated on CRM software enhancements and best practices.
• Respond to customer inquiries via email in a timely and professional manner.
• Provide accurate information about products, services, and policies.
Qualifications:
• Bachelor's degree in Marketing, Business, or a related field.
• Strong analytical skills with the ability to interpret data and generate reports.
• Excellent communication and interpersonal skills.
• Detail-oriented with strong organizational skills.
• Experience in data management and analysis.
Job Type: Full-time
Pay: ?15,000.00 - ?20,000.00 per month
Schedule:
• Day shift
Experience:
• total work: 1 year (Preferred)
Work Location: In person
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Job Detail
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Job IdJD3474257
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationRJ, IN, India
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EducationNot mentioned
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ExperienceYear