Crm Manager Real Estate
Job Description
Roles and Responsibilities
Customer Engagement and Retention
Manage and develop strong relationships with Customers.
Knowing Customer life cycle like Agreement, Registration, Documentation, Payment, Collection, EMI, Bank Letter, Loan Papers etc.
Identify and address customer needs through effective communication & collaboration.
Resolve day to day queries. Strive for closure on real time basis.
Efficiently handle client feedback and complaints.
Collection and follow up for the maintenance payments.
Keep check on outstanding payments.
Maintaining CRM systems and records.
Skills and Qualifications
Possess a basic foundation in statistics and practical experience with statistical software (such as Excel, Google Sheet).
Minimum Graduate.
Minimum 5 years of experience required.
Should be Proficient in English and Hindi.
Grooming is also a critical aspect of CRM
Additional Requirements
Adept at email drafting, report writing and presenting findings.
Ability to work under pressure and meet tight deadlines.
A deep understanding of the profile and business operations is a plus.
Job Type: Full-time
Pay: ?300,000.00 - ?500,000.00 per year
Schedule:
• Day shift
Application Question(s):
• Where are you currently located?
• When can you start?
• What is your salary expectation?
Experience:
• CRM in Real Estate industry: 2 years (Preferred)
Work Location: In person
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Job Detail
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Job IdJD3405789
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCT, IN, India
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EducationNot mentioned
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ExperienceYear