• Administer and maintain the CRM system, ensuring data accuracy, integrity, and security.
• Customize and configure the CRM platform to meet the organization's specific needs.
• Implement upgrades and patches as necessary, staying informed about new features and functionalities.
• Analyze customer data to derive meaningful insights and trends.
• Generate reports and dashboards to provide actionable information for decision-making.
• Collaborate with business stakeholders to identify key performance indicators (KPIs) and track them regularly.
• Develop and maintain automated processes for lead nurturing, customer communications, and data synchronization.
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Job Type: Full-time
Pay: ?10,000.00 - ?15,000.00 per month
Benefits:
• Provident Fund
Schedule:
• Day shift
Supplemental Pay:
• Performance bonus
Experience:
• total work: 2 years (Required)
Work Location: In person
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