Job Description

Job Title:

CRM Executive - Telecalling

Job Type

: Full-Time

Location:

KPHB

Department:

Customer Relationship Management (CRM)

Roles & Responsibilities

Handling inbound & outbound customer calls

Updating & managing customer records in CRM (Zoho, Salesforce, etc.)

Following up on leads & tracking customer interactions

Resolving queries & escalating issues when required

Executing telecalling campaigns for sales & support

Generating call reports & customer engagement insights

Skills & Requirements

CRM Expertise:

Zoho CRM, Salesforce, HubSpot (Preferred)

Communication

: Strong verbal & written skills

Technical Skills:

CRM usage, call tracking, and MS Office

Experience:

Customer service, telecalling, or sales

Other Requirements:

Ability to multitask, problem-solving skills.

Job Type: Full-time

Pay: ?25,000.00 - ?40,000.00 per month

Benefits:

Health insurance Provident Fund
Schedule:

Day shift
Supplemental Pay:

Performance bonus
Experience:

total work: 1 year (Preferred)
Work Location: In person